Manager Digital Communication

Posted 6 months ago
Context Manager of Digital Communication
Organogram Director of Public Engagement | Manager of Digital Communication
Key Objectives of the Job Raising awareness for a complex and unacknowledged issue such as child sexual abuse on the digital platform
Major Deliverables The major responsibilities are:

  • Website Management & SEO and in-charge of all Social Media Accounts and brand sentiment summary
  • Plan and execute digital marketing campaigns: SEM, email, social media & display advertising campaigns to raise cause and brand awareness
  • Identify target audiences across devices and devising digital campaigns that engage, inform and motivate the user to take the desired action.
  • Promote and drive traffic to Arpan’s websites especially the e-learning platform

Manage end-to-end digital projects

  • Fundraising on the digital platforms
  • Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
  • Identify trends, insights and optimize spends as well as performance based on the insights.
  • Evaluate end-to-end customer experience across multiple channels and customer touch points and optimize landing pages and user funnels.

Coordinate the creation of digital content (e.g. website, blogs and podcasts)

Maintain a strong online company voice through social media and build, execute and own monthly social content calendars featuring videos, photos, graphics and text (Facebook, Twitter, Instagram, LinkedIn, Snapchat, Youtube and others)

  • Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.
  • Ensure digital communication projects/programs are executed within strict conformance with risk, security and other applicable standards and support the development of new standards for evolving channels.
  • Collaborate with internal teams to ensure content correction & sync on all online platforms
  • Identify and execute opportunities for partnerships across digital platforms to disseminate our content and resources
Job Challenge The social sector is still evolving digitally and Arpan is now looking to build its presence in the online space to be a leader in its domain. This role gives a unique opportunity to build a digital presence for the social cause.
Specialised job competencies
  • Creative writing skills to develop content for various online platforms
  • Google Certified Adwords Professional
  • Digital Marketing Skills: Online Content Marketing, SEO, SEM, Google Ad words, Affiliate Marketing, Social Media Marketing, Online Advertising, Programmatic Media Buying, Mobile Marketing, Social Listening, Web Analytics, Performance Marketing
  • Easily able to manage Blog Design & Posting, Article Publishing, RSS Feeds, Forum Listing, etc.
  • Excellent written and verbal communication skills.
  • Excellent analytical skill
Educational Qualification MBA/PGDBM in Marketing & communications or Graduate with relevant experience
Desired Experience Minimum of 2-4 years of digital and social marketing experience and overall experience of 5-8 years
Other desired attributes


Ability to work in a small team; interested in setting up and building organisations for the long term, good interpersonal skills; ability to work under constant deadline pressure and manage multiple projects across digital platforms
Location Mumbai

Apply Online

A valid phone number is required.
A valid email address is required.