CAREERS

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Social Media Executive – Communications

• Create and manage the organisation’s social media plan and calendar across all social media channels for campaigns and daily posting to sustain an engaging audience experience.
• Innovate, create, visualise, and design posts as per the plan in collaboration with the design team and leadership team with the objective of increasing brand reach, engagement with relevant stakeholders.
• Executing the Social Media plan, support in boosting, monitoring and response management across all Social Media channels
• Research and analyse social media trends, to improve social media presence and campaign efficacy.
• Creating monthly performance reports to measure and analyse results and assess against goals (ROI and KPIs) for learning and application for better month-on-month engagement.
• Stay up-to-date with current technologies and trends in social media, design tools and digital marketing. Make recommendations on the best practices to be followed as a process.
• Reach out to Influencers and Celebs to collaborate with us.
• Monitor and develop reports on competitor activity within the social media space.
• Shoot photos and videos for social media posts and for capturing the field work (within Mumbai)
• Assist the Manager in any other marketing requirements, as assigned.
• Help in managing the website with Digital Marketing (SEO / SEM), understanding the analytics.

Given that the organisation functions in a sensitive issue, multiple rounds of iterations and changes must be accommodated within tight timelines.

• Web Proficiency
• Copywriting & content creation
• Social Media Response Management
• Shooting photos and videos
• Structured thought process
• Excellent written and verbal communication skills
• Basic Designing skills
• Excellent analytical skills
• Ability to work in a fast-paced environment and have a proactive and growth mindset.
• Knowledge of AI tools for required output

• Translate Arpan’s vision and mission into scalable, sustainable, and impact-driven programmes and activities.
• Provide strategic and operational leadership across programmes and ensure high quality execution of multi state programmes.
• Foster cross-team collaboration, efficiency, and accountability.
• Support the CEO in donor engagement, by contributing to programme strategy, outcomes, and impact data.

• Hold end-to-end accountabilities for all current and emerging programmes and enabling functions, including Prevention, Healing, Government Partnerships, Content & Curriculum, Research, Monitoring & Evaluation.
• Co-create and lead multi-year strategies for Arpan’s programme impact.
• Apply design thinking to reimagine programme models, improve quality and efficiency, and solve systemic challenges creatively.
• Lead innovation and model-building efforts that position Arpan as a pioneer in the child protection ecosystem.
• Ensure programme design and implementation are grounded in organisational goals, field insights, and robust evidence.
• Dedicate focused time for strategic reflection, learning, and thought partnership with internal teams and external experts.

2. Partnerships & External Representation

• Support the CEO in funder conversations by providing programme insights, impact narratives, and strategic context.
• Represent Arpan at external forums, with donors and partners, particularly in programme-related conversations.
• Build strategic partnerships to strengthen programme delivery, scale, and innovation.

3. Operational Excellence & Execution

• Guide Directors in developing and implementing annual work plans, budgets, and performance metrics.
• Establish systems for monitoring, evaluation, and timely course correction.
• Promote a culture of data-driven decision-making and continuous improvement.

4. People Leadership & Capacity Building

• Mentor and build leadership capacity among Directors and their teams.
• Foster a values-based, high-performing, and collaborative culture.
• Drive cross-team synergies and ensure clarity of roles, responsibilities, and communication.

5. Risk Management & Compliance

• Anticipate and manage risks related to programme delivery, safeguarding, and operational efficiency.
• Ensure compliance with all legal, ethical, and internal organisational policies.

• Strong leadership and strategic thinking skills.
• Systems thinking to align field, research, content, and digital initiatives towards common goals.
• Proven ability to scale operations and manage organisational growth and transitions.
• Mentor senior leaders and build collaborative, high-performing teams.
• Skilled in navigating government systems and building institutional partnerships.
• Ability to balance innovation with execution rigour and data-informed decision-making.
• Strong external representation and relationship building capabilities.

• 15+ years of progressive leadership experience in the development sector or allied fields
• Minimum 5 years in a senior strategic leadership role.
• Demonstrated experience in programme strategy, operations, and team development.

Application Form – Chief Operating Officer

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Associate Director/Director, Communications

Communications Strategy and brand clarity

• Ability to design and drive a clear communications strategy which aligns with Arpan’s mission of prevention, healing, and systemic change.
• Lead the development of specialised messaging for government stakeholders, cluster coordinators, and state education departments, ensuring Personal Safety Education (PSE) is seen as an essential, non-negotiable part of the public school curriculum.
• Crafting a consistent brand voice that balances professionalism, empathy, and advocacy, tailored for government partners, funders, NGOs, media and the public.

Digital and creative leadership

• Architect and oversee a sophisticated digital infrastructure—spanning web, social, and emerging platforms—engineered to engage millions of stakeholders while proactively safeguarding Arpan’s institutional reputation.

Media, Visibility & Thought Leadership

• Identify speaking engagements, conferences, and sector platforms to build visibility for Arpan and its leadership.
• Support media outreach and relationship building to strengthen coverage.
• Contribute to development of flagship external communication assets including reports, campaigns, and major announcements.

 Campaigns and Events

• Conceptualise and lead flagship campaigns that build public awareness of CSA prevention and support Arpan’s scaling goals.
• Conceptualise, plan, and execute communication strategies for fundraising campaigns, awareness drives, and events based on the annual plan.

 Contextual and ethical sensitivity / Values-Based Crisis Leadership

• Lead the response to sensitive issues with professional maturity, ensuring Arpan’s commitment to child protection and ethical consent remains uncompromised during rapid growth.
• Deep understanding of child rights, trauma‑informed principles, and the nuances of discussing Child Sexual Abuse without re‑traumatising.
• Commitment to ethical communication: confidentiality, informed consent for stories, and avoiding sensationalism while still driving awareness and policy change.

Donor Communications

• Strengthen donor communication journeys across touchpoints with consistent and impact-driven narratives across all media platforms.
• Transform complex scaling metrics into compelling “impact narratives” for global funders and institutional donors, showcasing the efficiency and reach of the cluster-coordinator model.
• Design consistent, high-touch communication journeys that keep partners and funders deeply invested in the long-term success of Arpan’s scale-up efforts.

Leadership, team, and budget management

• Build, mentor and lead a communications team of 3 to 5 people across PR and media, digital and social, and creative, setting clear goals and managing external agencies where needed.
• Strategically manage the communications budget, prioritising high-impact investments in our journey toward empowering 19 million children to be safe.

• Strategic planning skills to develop and implement comprehensive communication strategies that align with Arpan’s mission and goals.
• Ability to set communications KPIs, track performance across channels, and report on communications impact to leadership and funders.
• Strong writing skills with ability to translate complex programmatic work into compelling narratives.
• Stakeholder management skills in building and maintaining relationships with internal and external stakeholders, including media contacts.
• Analytical skills in analysing data and insights to measure, monitor and evaluate the effectiveness of communication efforts and make data-driven decisions.
• Strong written and verbal communication skills in English, Hindi and/or other regional languages. Knowledge of other Indian languages is a plus.
• Proficiency in digital communication tools, including social media platforms and content management systems.

• Minimum 10-12 years of progressive experience in communications, with at least 5 years in a leadership role.
• Development sector experience preferred but candidates from adjacent sectors including public health, gender, mental health, and journalism will be considered.
• Demonstrated experience in media relations (press releases, media advisories, crisis‑sensitive responses), content strategy, brand communications, digital marketing, donor communications and building relationships with journalists, influencers, and allied organisations.

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Research Associate

• Independently conduct literature reviews on CSA prevention and prepare research reports.
• Support development of research study designs (research objectives, questions, hypotheses, methodological approaches, and sampling strategies).
• Develop research study tools (interview guides, FGD guides, survey tools, research scales).
• Conduct field visits for data collection with children, parents, teachers, and other stakeholders.
  • Ability and willingness to travel outside Mumbai is mandatory
  • Fluency in Hindi is required, and Marathi is highly preferred
• Ensure adherence to ethical standards and field protocols.
• Prepare and manage qualitative and quantitative datasets (transcription, cleaning, coding, and quality assurance) and conduct qualitative and quantitative analyses.
  • Experience with Atlas.ti and Python is highly preferable.
• Support with preparation of research reports and presentations to communicate findings to internal and external stakeholders.
• Maintain research documentation (study protocols, standard operating procedures, meeting minutes, data collection manuals, and other records) for knowledge management.

• Strong analytical and critical thinking skills, with the ability to synthesize information from multiple sources.
• Proven written and presentation skills across a range of formats.
• Proficiency in Microsoft Office and Google Workspace.
• Proficiency in data visualisation (charts, dashboards, infographics, and other visual formats).
• Strong organisational skills, with attention to detail and the ability to manage multiple tasks and deadlines.
• Ability to work independently as well as collaboratively within cross-functional teams.
• Commitment to child rights, child protection, and ethical research practices.

• Mumbai + Travel pan-India (as needed)

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Director – Fundraising

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Senior Manager – Fundraising

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Assistant Manager / Manager – Fundraising

• Raise funds for Arpan, manage donors and the team; align with Arpan’s growth story and be a part of the movement to reduce the incidence of Child Sexual Abuse in India.
  • 60% of your time: CSR partnerships, family foundations, and high net-worth individuals. These are relationship-driven, shorter fundraising cycles where your ability to build rapport, navigate corporate decision-making, and close deals matters most.

   

  • 40% of your time: International institutional donors (foundations, grant-making organizations). These are proposal-driven, longer fundraising cycles where your ability to research prospects, write compelling applications, and articulate impact through MEL frameworks matters most.

   

  This isn’t a donor management role. We have that covered. This is pure business development in the social sector.

1. Build and Manage a High-Quality Donor Pipeline

• Research and map CSR budgets across corporate India aligned with child protection, education, health, and women’s empowerment.
• Identify and cultivate relationships with family foundations and High Net-Worth Individuals (HNIs) with philanthropic interests in child welfare and social impact.
• Research and shortlist international foundations and institutional donors with India programs or global child protection portfolios.
• Identify key decision-makers and secure warm introductions through internal and external networks.
• Qualify and prioritize prospects based on funding capacity, strategic alignment, and likelihood of closure.
• Maintain an active pipeline of 40–50 qualified prospects across CSR, foundations, HNIs, and international donors at any given time.

2. Lead Fundraising Pitches and Closures – For CSR, Family Foundations, and HNIs:

• Develop compelling funding proposals positioning CSA prevention within corporate priorities such as child welfare, women’s safety, education, and community health.
• Lead donor meetings, presentations, and negotiations with CSR heads, foundation trustees, and philanthropists, often in collaboration with the CEO or Director.
• Navigate corporate decision-making processes, manage follow-ups, and close partnerships.
• Secure partnerships ranging from INR 25 lakhs to INR 2+ crores annually.

For International Institutional Donors:

• Independently write end-to-end grant proposals, including program narratives, budgets, logical frameworks, and MEL plans.
• Translate Arpan’s programs into compelling, funder-aligned cases for support.
• Build and manage relationships with program officers and foundation staff through virtual and in-person engagements.
• Manage long proposal development cycles, donor queries, and follow-up processes.

3. Deliver Against Fundraising Targets

• Achieve annual targets of:
  • 6–8 new CSR / family foundation / HNI partnerships, and
  • 2–3 international institutional grants in Year 1, with scale-up in Year 2.

4. Execute with Operational Excellence

• Collaborate closely with program teams to co-create proposals that demonstrate impact and align with donor priorities.
• Manage proposal timelines, documentation, due diligence, and compliance requirements (including FCRA).
• Support smooth onboarding of new partners and handover to the stewardship/relationship management team.
• Track all donor interactions, meetings, and pipeline movement using CRM tools (Monday.com).

5. Think Strategically and Innovate

• Analyse pipeline data to identify trends, successes, and gaps; refine fundraising strategies accordingly.
• Stay updated on CSR trends, Section 135 regulations, foundation giving patterns, and international donor priorities.
• Explore and pilot innovative partnership models such as cause marketing, employee engagement, and skills-based volunteering.
  Work closely with the Director and CEO to strengthen donor messaging and positioning across segments.

6. Build for Scale and Sustainability

• Document successful approaches, templates, and learnings to enable replication and scale.
• Over time, contribute to building and leading a small donor acquisition team as the function scales (within 18–24 months for the right candidate).

• Raising funds for a complex and unacknowledged issue such as Child Sexual Abuse.

• Ability to close 6–8 new CSR, family foundation, and HNI partnerships, generating INR 3–4 crores in new funding within 12 months.
• Strong experience in international grant fundraising, including submitting 8–10 proposals and closing 2–3 grants annually.
• Proven track record of growing new donor funding consistently across segments over time.

Donor Pipeline & Conversion

• Capability to build and manage a strong pipeline of 40–50 qualified donor prospects with clear next steps.
• Skilled at conducting 10–15 meaningful donor meetings per quarter that move relationships towards funding.

Donor Expansion & Market Development

• Ability to identify and unlock 2–3 new donor segments or sectors not previously engaged by the organisation.

Donor Relationship Management

• Builds positive, long-term donor relationships, reflected in strong donor feedback and repeat engagement.

Systems, Processes & Team Leadership

• Ability to create simple, repeatable donor acquisition processes that others can follow.
• Experience managing and supporting 1–2 team members focused on donor acquisition.

Strategic Thinking & Leadership Partnerships

• Acts as a thought partner to leadership on fundraising strategy and donor growth.

• 7 to 9 years experience in fundraising in the development sector is ideal
• Fundraising in the development sector (NGOs, social enterprises) with a track record of bringing in new money from diverse donor segments
• Business development, sales, or client acquisition in consulting, professional services, or B2B environments
• Corporate partnerships, CSR management, foundation relations, or institutional giving where you’ve built relationships from scratch

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Senior Executive, Communications

1. Content Writing: Create high-quality, impactful long-form and short-form content for internal and external communications
2. Campaigns: Support in creating content for and executing online and offline awareness campaigns comprising social and digital media, events, PR
3. Event Management: Plan and execute events and activations end-to-end including internal co-ordination and vendor management for timely and quality deliverables
4. PR support: Support PR initiatives through media outreach, press content development, journalist coordination, and agency liaison.
5. Brand partnerships: Support identification, pitch presentations, onboarding, and relationship management of brand and strategic partners to strengthen awareness and visibility initiatives
6. Ensure consistency in messaging, tone, and brand voice across all platforms

• Create high-quality content across media (long-form and short-form) like newsletters, brochures, websites, presentations, press releases, etc.
• Create compelling narratives around mental health, education, and Arpan’s work
• Support leadership and campaigns with strong written communication

Events & Campaigns

• Support in planning and executing events, campaigns, and activations
• Manage logistics, timelines, budgets, and stakeholder coordination

Support Responsibilities

Media & PR

• Support media outreach, press releases, and journalist engagement
• Liaison with PR freelancer/ agency and internal spokespeople to generate quality press content in a timely manner and whenever applicable
• Assist in securing coverage and tracking media mentions 

Strategic Partnerships:

• Pitch to new potential partners and manage current partnerships comprising publications, brands, media for overall visibility of the issue of CSA and Arpan’s work.

Website:

• Manage and update Arpan’s website content

• Manage multiple communication workstreams — content, website, PR, events, and partners. Simultaneously, while navigating complex and sensitive communications on CSA and working within budget and timeline constraints.

• Communications Proficiency: Strong all-round understanding of integrated communications across digital/ social media, PR and events
• Content writing proficiency: Strong flair for writing with the ability to create compelling long-form and short-form content
• Event Management: Basic experience in planning, coordinating, and executing events and activations
• PR Awareness: Working understanding of public relations and media management
• Relationship Management: Ability to build and nurture relationships with partners, brands, media, influencers, vendors, and other external stakeholders to support organizational goals and collaborations.
• AI Proficiency: Ability to leverage AI tools responsibly for content development, research, ideation, communication planning, workflow automation, and productivity enhancement.
• Soft Skills: Excellent communication, interpersonal skills, ownership, proactive attitude, adaptability, and creativity, learning orientation

• Bachelor’s or Master’s degree in Corporate Communications / Marketing Communications / Public Relations / Journalism / Mass Media, or a related field.

• 4–6 years of experience in corporate communications/ journalism or marketing communications with demonstrated experience in content creation, event coordination, media relations, stakeholder engagement, and vendor management.
• Strong flair for content
• Website, vendor & event management

• Prior experience of working in the social impact space is desirable but not a must
• Strong interpersonal skills to engage with various stakeholders, including media, vendors, NGOs, government agencies, and internal teams

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Training Co-ordinator

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Training Officer

The role includes ensuring effective programme implementation, providing post-training support, and achieving the outreach target set out in the Training team division’s annual plan.

• Conduct training sessions for teachers, government officials, NGO partners, volunteers, and different stakeholders.
• Prepare training reports, attendance records, feedback summaries, and field related other documents.
• Adapt training delivery based on participant needs and field requirements.
• To suggest changes to existing resource materials used for the TOT program based on learning from implementation experiences (online/offline).
• To follow up/gather indirect data from individuals, organizations, schools, and various agencies who have attended Arpan’s training.
• To provide handholding support to trained teachers for further implementing PSE trainings in their respective schools.
• To take diligent feedback on trainings conducted, share it internally to enhance knowledge and inform program planning & execution.
• Ensuring regular reviews with the Training Coordinator and Manager.
• To ensure that Arpan’s protocols, values, culture, and principles are followed by the team on the field and to report to the coordinators immediately if there are any concerns.

• To be able to effectively implement training modules by adopting a hybrid model of online & offline training based on the request from partners.
• To be able to do travel PAN INDIA for trainings and be ready to be on the field, which can be a maximum of two weeks

• Understanding of the issue of CSA, ability to coordinate, plan & conduct trainings, working with people, good communication skills (oral & written), etc.
• Ability to work in a large and diverse team.

• Graduation/ Post Graduation in Education, Sociology, Psychology, Child Development, Social Work and other related fields.

• Have past work experience in conducting training & sensitization on CSA.

• Inter-personal skills and perseverance.
• Multilingual – proficient in any two of the three languages – Hindi, Marathi & English

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Training Associate

• To organise, coordinate, and conduct small-scale training and awareness session with the Govt. & private sector professionals.
• To suggest changes to existing resource materials used for the Training of Trainers (TOT) programme based on learning from implementation experiences (online/offline).
• To follow up/gather indirect data from individuals, organisations, schools, and various agencies who have attended Arpan’s trainings.
• To provide handholding support to trained teachers for further implementing PSE trainings in their respective schools.
• To play a support role to the Training Manager in translation of content.
• To take diligent feedback on trainings conducted, share it internally to enhance knowledge and inform programme planning & execution.
• To support in creating process documents, training specific modules/PPTs, etc. and advocacy proposals.
• To pitch with CSOs, Foundations, Corporates & other like-minded institutions for awareness & trainings programmes on CSA / PSE.

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Counselor- Healing Services

• Providing psycho- therapeutic services to children and adults survivors of sexual abuse, maintaining the documentation for the same.

• Providing psycho- therapeutic services to children and adults survivors of sexual abuse
• Maintaining the client data base and documentation of all cases in the organizational formats and submitting monthly updates to the Coordinator.
• Conducting group sessions on the various topics related to Mental Health like self-care.
• Supporting the team in the  case  work  and other tasks.

• To be able to reflect on field realities, challenges and movements specific to interventions on the issue of CSA and work towards mitigating concerns in a timely manner.

• Therapeutic knowledge and trauma informed
• Critical thinking
• Good Communication Skills
• Good Documentation Skills
• Openness to learning

• Full time Masters in Clinical/ Counselling Psychology with a UGC recognized UniversityOR
• Full times MSW with specialization in Psychiatric Social work/Mental Health Psychology with a UGC recognized University

• 1- 2 years of experience in direct psychotherapeutic interventions with client.
• Should be a stickler for detail and process adherence

• Being able to work in a team with clear and open communication. Knowledge of windows, word and excel is necessary.

• Rs 24,000 per month
• 5200/- per month (Travel reimbursement)
• 2000/- per month (Therapeutic reimbursement)
• 5000/- (Annual Training reimbursement)

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Counsellor- Healing Services

• Providing psycho- therapeutic services to children and adults survivors of sexual abuse, maintaining the documentation for the same.

• Providing psycho- therapeutic services to children and adults survivors of sexual abuse.
• Providing psycho-therapeutic services to children in Institutional setting.
• Maintaining the client data base and documentation of all cases in the organisational formats and submitting monthly updates to the Coordinator.
• Conducting group sessions on mental health topics like self-care, awareness sessions and trainings on the issue with various stakeholders.
• Supporting the team in the  case work  .
• Assisting Coordinators and Managers in team and organisation related tasks and reports.
• Conducting trainings relevant to Mental Health and Child Sexual Abuse.

• Handle on-field challenges specific to interventions on the issue of CSA and work towards mitigating concerns in a timely manner.

• Therapeutic knowledge and trauma informed
• Critical thinking
• Good Communication Skills
• Good Documentation Skills
• Openness to learning
• Ethical understanding of therapy and practices.

• Full time master’s in clinical/ counselling psychology with a UGC recognised University.

• 1-4 years of experience in direct psychotherapeutic interventions with clients.
• Preferred experience of working with cases of child protection
• Should be a stickler for detail and process adherence.

• Being able to work in a team with clear and open communication. Knowledge of Windows, Word and Excel is necessary.

• Rs 24,000-Rs. 28,000 per month (Based on experience)
• 5200/- per month (Travel reimbursement)
• 2000/- per month (Therapeutic reimbursement)
• 5000/- (Annual Training reimbursement)

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Chief Executive & Founder

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Director – Finance, Governance & Legal

2. Financial Management & Accounting
• Ensure overall financial management, accuracy, and integrity of all accounting processes across programmes and cost centres.
• Oversee proper classification of income and expenditure under designated heads in accordance with programme and funder requirements.
• Supervise payroll processing, TDS workings on salary and vendor payments, and ensure all statutory deductions are accurately computed and remitted.
• Ensure timely payments through digital banking and offline modes as appropriate.
• Maintain financial hygiene through robust internal controls, reconciliations, and oversight of the accounting team.
• Manage accounting in Tally and ensure accurate, up-to-date records at all times.

3. Management Reporting & Donor Stewardship
• Prepare and present monthly management accounts covering income, expenditure, budget-vs-actuals, funder balances, and allocation statuses.
• Prepare periodic financial reports (monthly, quarterly, semi-annual, annual) for donors as per grant agreements.
• Provide financial data and modelling to support new funder proposals and fundraising initiatives.
• Track funder utilisation and flag risks of over- or under-spend proactively.
• Produce insightful, Board-ready financial reports for Trustees and Senior Management as required.

4. Legal Compliance & Governance
• Ensure timely and complete compliance with all applicable government norms including FCRA, FEMA, Companies Act (Section 8), Income Tax Act (12A/80G), CSR regulations, and other NGO-specific statutes.
• Oversee filing of all required statutory documents and returns within prescribed timelines.
• Act as the primary interface for all legal matters, liaising with legal counsel as required.
• Maintain and update the organisation’s compliance calendar and ensure zero lapses in statutory obligations.
• Support governance processes including Board meeting preparation, trustee documentation, and policy reviews.
• Ensure Arpan’s Child Protection Policy compliance requirements are embedded in all vendors, partner, and contractor agreements.

5. Audit & External Relations
• Manage relationships with external statutory and internal auditors, facilitating smooth audit processes.
• Ensure timely completion of audits and issuance of audited fund utilisation certificates for donors.
• Liaise with bankers, tax authorities, government departments, and other external stakeholders on financial and compliance matters.

6. Team & Operational Leadership
• Lead, mentor, and develop the Finance & Accounts team, building capacity and ensuring succession planning. Foster a values-based, high-performing, and collaborative culture.
• Establish and continuously improve financial systems, processes, and controls to support Arpan’s scale.
• Drive adoption of digital finance tools and improve financial reporting infrastructure.

7. Risk Management & Compliance
• Anticipate and manage financial risks related to programme delivery, safeguarding, and operational efficiency.
• Ensure compliance with all legal, ethical, and internal organisational policies.

• CA / MBA (Finance). CA strongly preferred.

• Minimum 15 years of progressive experience in Finance & Accounts
• 5+ years of diversified experience in a senior leadership role
• Prior experience in the non-profit / NGO sector mandatory