Great Place To Work 2023

Below are the open positions of Arpan

1. Context Providing direct psychotherapeutic services in the capacity of counselor at psychotherapeutic services unit.
2. Organogram Coordinator Psychotherapeutic Services   |   Counselor- Psychotherapeutic Services
3. Key Objectives of the Job Providing psycho- therapeutic services to children and adults survivors of sexual abuse, maintaining the documentation for the same.
4. Major Deliverables The major responsibilities are:

  • Providing psycho- therapeutic to children and adults survivors of sexual abuse
  • Maintaining the client data base and documentation of all cases in the organizational formats and submitting monthly updates to the Coordinator.
  • Conducting group sessions on the various topics related to Mental Health like self-care
5. Job Challenge To be able to reflect on field realities, challenges and movements specific to interventions on the issue of CSA and work towards mitigating concerns in a timely manner.
6. Specialized job competencies
  • Therapeutic knowledge and trauma informed
  • Critical thinking
  • Good Communication Skills
  • Good Documentation Skills
  • Openness to learning.
  • Ethical understanding of therapy and practices
7. Educational Qualification Masters in Psychology with a UGC recognized university.
8. Desired Experience
  • 1- 2 years of experience in direct psychotherapeutic interventions with client. (Not Mandatory)
  • Should be a stickler for detail and process adherence.
9. Other desired attributes Being able to work in a team with clear and open communication. Knowledge of windows, word and excel is necessary.
10. Language Proficiency Fluency in English, Hindi and Preferably Marathi.
11. Location Mumbai
12. Salary range 25K + Travel + Therapeutic + Training

Department: Healing Services 

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1. Context Executive – Content & Curriculum
2. Organogram Manager/Assistant Manager – Content & Curriculum  |  Executive – Content & Curriculum
3. Key Objectives of the Job
  • To have clarity about organisation’s department goals and contribute towards ideation and creation of evidence based content and curriculum on the issue of Child Sexual Abuse
  • To follow all processes and systems and ensure the standards of quality are maintained while creating/reviewing content and also ensure the content is in line with Arpan’s culture, values and philosophy.
4. Major Deliverables The major responsibilities are:

  • Contributing towards ideation of resource/content development; modules, manuals, training tools for prevention and healing and training programs
  • Ensuring alignment with Arpan’s culture, values and philosophy while content creation
  • Coordination with internal and external stakeholders for the development of content
  • Piloting new and proposed content/ module with different stakeholders
  • Creating summary reports and evaluation tools for the Pilots and implementations
  • Ensuring regular reviews with the Senior Manager and Manager/Assistant Managers
5. Job Challenge
  • Translate the nuanced field experiences by the pilot teams into a structured module/tool.
  • Manage simultaneous projects.
6. Specialized job competencies Experience in content development and implementation in the field
of education, life skills, mental health
7. Educational Qualification Graduation or Post Graduation in Education, Communications, Journalism, Sociology, Psychology, Child Development, Social Work and other related fields
8. Mandatory Experience 3 years of experience in a content development role. Open to traveling within the city and at times outstation as and when required. Strong Communication Skills, both verbal and written.
9. Desired experience Should be a stickler for detail and process adherence. Ability to summarize complex concepts and ideas. Prior work experience in the Social Sector
Language: English proficiency is a must. Knowledge of Hindi and Marathi is desired.
10. Other desired attributes Ability to work in a closely knit team; interpersonal skills; commitment to time schedules, basic knowledge of MS Office (Word, Excel, PowerPoint)
11. Location Mumbai
12. Salary range As per market standards

Department: Content & Curriculum

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1. Context To lead/manage Finance and Accounts at Arpan to ensure complete compliance, accuracy and accountability of financial management.
2. Organogram Director – Support Operations   |   Manager – Finance & Accounts
3. Key Objectives of the Job
  • This person will be responsible for overall Financial Management and Accounting for the organisation. Ensuring that Income and expenses are parked properly as per programs & under designated heads
  • Preparing & processing payroll & working TDS on salary, vendors & ensuring that all deductions are done
  • Monthly management reporting on detailed accounts of income, expenditure, budget v/s actuals and funders reporting, funder balances, allocations status
  • Support with financial data/details in new funder proposal/s and/or any fundraising team requirements
  • Liaise with the organization’s external auditors and ensure the proper audit process and also for audited fund certificates well in
  • Provide insightful and accurate reports to the Board of Trustees and Senior Management as and when
  • He/she is also expected to support the Operations Director in addressing strategic financial issues including contract management, formulate long-term, strategic plans, which involve uncertainty, and which may impact across the whole
  • Prepare monthly, quarterly, semi-annual and/or annual report for the donors as per the donor
  • Responsible for the compliance checks and fulfillment of the filling of required documents under various Government norms that are applicable to the organization and handle/manage any other accounts/finance related work
  • Timely Payments via Digital banking /offline mode if required
  • Playing significant role in the preparation of org budgets, funder requirement and/or event related budgeting work
  • Plan & monitor outstation travel budgeting along with admin person
  • Will also be the part of the negotiations in the big ticket expenses
  • Ensure the financial hygiene of the organization
4. Educational Qualification Postgraduate in Finance or Commerce / Relevant experience can be considered
5. Desired Experience
  • Minimum 8 to 10 years of hands on experience in Accounts &
  • Preference for candidate with relevant experience from the non-profit sector
  • Good communications, and time management, leadership skills
  • Strong knowledge of FCRA laws, NGO compliances and accounting software TALLY, Windows & Microsoft Office (Excel, Word, PowerPoint, etc.)
6. Location Goregaon (East), Mumbai
7. Salary range Rs. 9 Lakhs ++ depending of qualifications and experience

Department: Support Operations

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1. Context Leading and Managing Communications at Arpan
2. Organogram CEO  |  Director/ Associate Director Communications
3. Key Objectives of the Job Develop and lead the Communications team to spread the work of Arpan and build Arpan’s digital and physical brand
4. Major Deliverables What we expect of you:

  1. Creating and owning Arpan’s entire communication and PR plan across multiple platforms
  2. Creating Arpan’s digital brand, and ensuring Arpan’s relevance in the digital age, in line with best-in-class digital NGOs
  3. Clearly providing a roadmap to what success looks like, and what the expected outreach from marketing would be.
  4. Working closely with existing teams to leverage Arpan’s work on the ground
  5. Helping Arpan achieve significant visibility via digital ecosystem partnerships and enhancing the online credibility of brand Arpan and association with CSA
  6. Provide leadership and build the Marketing and Communications Team as Arpan goes digital
5. Job Challenge Taking Arpan into the digital age
6. Specialized job competencies Able to build and run teams autonomously

  1. Deep understanding of what it takes to build a brand in today’s time through social media
  2. Energized by high end execution, with an understanding of how to track the pulse of online social media platforms
  3. Executing high class campaigns, with small agile teams and working closely with external agencies
  4. Strategic thinker, who understands how to build a sustainable presence for Arpan
7. Educational Qualification Master’s degree preferred
8. Desired Experience 10 years of experience in Communications and Digital Marketing

  1. Digital Marketing- experience of social media, Google AdWords, Campaign Management- Paid & Organic i.e., Performance Marketing & Brand Marketing campaigns
  2. Brand Strategy- understanding of Brand Equity, TG, Key Communication Objectives
  3. Content Strategy- an experience of managing 360 degree campaigns and content customized by different media; Creative Briefs to agencies/ internal team and examples of campaigns with Reach, Awareness, Engagement and Business KPI delivery
  4. PR- experience of running PR with multiple stakeholders and amplification across channels
  5. Overall- agency management, budget & ROI, Analytics to read digital dashboards, Brand Track Audits, team management of internal & external stakeholders.
9. Other desired attributes


Ability to work in a small team; interested in setting up and building organizations for the long term; good inter-personal skills; ability to handle high pressure situations
10. Location Mumbai
11. Salary range  20 lakhs plus depending on qualification and years of experience

Department: Communications

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1. Context Managing Research, Monitoring & Evaluation at Arpan
2. Organogram Associate Director – Research, Monitoring & Evaluation   |   Senior Manager – Research, Monitoring & Evaluation
3. Key Objectives of the Job Reporting to the Director R, M&E, you will run the function to create relevant solutions for Arpan’s several programmes.
4. Educational Qualification Master’s degree in public health, education, statistics, economics or related field.
5. Desired Experience A minimum of 8-10 years of experience in private or public sector organizations; including demonstrated success in research management and monitoring and evaluation of programs.

  1. Design and implement Monitoring & Evaluation (M&E) systems to generate timely and accurate information. Excellent knowledge of program monitoring and evaluation methods (qualitative and quantitative), including experience developing monitoring and evaluation plans, tools, training materials, reports and summary forms.
  2. Excellent quantitative, problem solving, analytical and statistical analysis skills (including strong Microsoft Excel skills and experience with STATA or SAS).
  3. Capacity to synthesize monitoring data into effective presentation of results to help guide recommendations on performance improvement.
  4. Capacity to create and manage research designs using quantitative or qualitative methodologies with relevant sampling strategies, for in-house research studies.
9. Other desired attributes


  • Ability to negotiate and achieve consensus with key stakeholders.
  • Ability to creatively solve challenging problems in the application of research and evaluation methods without extensive structural or operational support.
  • Self-starter who will thrive in a start-up setting by taking ownership and initiative
  • Openness to listen, learn and contribute beyond the confines of this role
  • Hard working, detail orientated, tenacious and systematic
  • Enthusiastic to do whatever it takes willing to take personal accountability for delivery
  • Ability to work under pressure, flexible, highly organized and able to prioritize work to meet deadlines.
10. Location Mumbai
11. Salary range 14+ lakhs plus depending on qualification and years of experience

Department: Research, Monitoring & Evaluation

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1. Context Support the Fundraising vertical at Arpan
2. Organogram CEO (1)   —  Director Fundraising (1)  —  Senior Manager Fundraising (1)  —  Manager Fundraising (2)
3. Key Objectives of the Job Raise funds for Arpan, manage donors and the team; align with Arpan’s growth story and be a part of the movement to reduce the incidence of Child Sexual Abuse in India.
4. Key responsibilities The key responsibilities of this role, among others, are:

  • Execute the Fundraising strategy
  • Support the end-to-end fundraising process – undertake research, identify new donors (national + international), meet potential donors, write proposals, undertake documentation
  • Undertake donor management and reporting – coordinate with internal teams for data and insights, track and write donor reports, send regular updates to donors, facilitate field visits
  • Effectively engage with donors, as needed – corporates, trusts/ foundations, grant-making organizations, family foundations, retail donors, and so on
  • Manage some funder relationships independently + support the CEO/ Director in managing others
  • Undertake research and be aware of trends in child protection and fundraising spaces (national + international)
  • Working with the team, explore new/ innovative fundraising ideas
  • Manage the fundraising team (currently consisting of 2 managerial level resources)
5. Job Challenge Raising funds for a complex and unacknowledged issue such as Child Sexual Abuse
6. Specialized job competencies
  • Passion, determination, and belief in the organization’s vision and mission
  • Excellent communication and presentation skills with an ability to explain Arpan’s story in a concise manner across a diverse stakeholder set
  • Strong people-management skills – team, internal stakeholders, external stakeholders
  • Experience in planning and an eye for detail
  • Strong numeric skills and project management skills (MS excel should be your friend)
7. Educational Qualification MBA/ PGDBM/ MS (graduates with relevant experience are also encouraged to apply)
8. Desired Experience
  • Experience in fundraising in the development sector is ideal
  • Business development/ sales experience in management consulting/ industry will be valued
9. Other desired attributes Excellent written and spoken communication in English; ability to work in a small team; good interpersonal skills; ability to handle high-pressure situations and uncertainty; drive to carry on despite possible setbacks
10. Location Mumbai
11. Salary INR 15 lakh+ (depending on qualifications, years of experience, alignment with the role, organizational fit) + travel allowance + therapeutic allowance

Department: Fundraising

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1. Context To manage entire administration activities and logistical activities including stocks management
2. Organogram Director –Support Operations  |  Manager –Admin & Logistics
3. Key Objectives of the Job The person will be responsible for overall administration & logistical activities for the organization:

  • Ensuring that the day to day working is smooth for the entire Arpan team without any challenges
  • To maintain proper records of stocks and ensuring all data & stocks are maintained properly
  • Responsible for all the bookings and also supervise, and if needed get personally involved on the travel bookings air/travel, hotel, vehicle arrangements, finding vendors etc.
  • Responsible for arranging the logistics for any Arpan event/s, venue bookings and other logistical arrangements
  • Ensure to take care of the safety of Arpan employees always being the top priority
  • Negotiate with the vendors for better quality output & prices
  • Cost effective approach – balance of quality & cost management in sync with the need of the hour
  • Support the finance team in the outstation travel budget planning and execute all the travel & logistics arrangements for the team
  • Maintenance of the office infrastructure and managing all repairs, etc.
  • Provide insightful and accurate reports to the Senior Management as and when required.
  • Responsible for the compliance/surprise checks wherever required
  • Any other work allotted by the senior management from time to time
  • Ensure the office cleanliness and hygiene of the organization and manage the warehouse with safety and security.
  • Manage/supervise outsourced services such as housekeeping, security etc.
4. Educational Qualification Graduate or Postgraduate in Commerce or any other stream / Relevant experience can be considered
5. Skills
  • Negotiation
  • Vendor Management
  • Excellent Communications
  • Leadership
  • Task Oriented
  • Multitasking
  • Problem Solving attitude
6. Desired Experience
  • Minimum 8 to 10 years of hands-on experience in office administration & logistics.
  • Problem solving attitude
  • Good communications, time management, and leadership skills
  • Strong knowledge of transportation laws, Invoicing, shipments management and windows & Microsoft Office (Excel, Word, PowerPoint, etc.)
7. Location Goregaon (East), Mumbai
8. Salary range Rs. 7 Lakhs + depending of qualifications and experience
9. Email
10. Website

Department: Support Operations

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Context Research & Evaluation
Organogram    Director – Research, M&E  |  Manager – Research and Evaluation
Key Objectives
  • Thematic and programmatic evidence creation
  • Managing all the research and evaluations of the organization
  • Identify new area of researches and take it forward
  • Program improvement through the evidence creation and knowledge sharing
Job description  
  • Support senior leadership in developing research and evaluation strategy under organizational mandate and hence assess the organizational requirement and develop the research and evaluation plan.
  • Identify new research areas and support supervisor in take it forward
  • Lead the designing the researches and evaluations under the plan
  • Guide team members in developing the tools and its proper validations
  • Supervise data collection process and guide the team for routine challenges during the data collection, data management and data analysis.
  • Ensure documentation of researches on CSA and keep updating the organization of the new developments in policy and research
  • Communicate the research finding to the organization in programmatic languages and guide them to improve the ongoing program and contribute in ideation
  • Ensure that all research data related queries from Donors, Partners & Senior Management of Arpan are addressed in an accurate and timely manner
  • Coach, train, and mentor the M&E as well as Program teams with the aim of strengthening their technical capacity, exchanging knowledge and providing professional development guidance in conjunction with the director Research, M&E
  • Support supervisor in collaborative efforts with peer organizations/institutions for researches in prevention of CSA
Specialized job competencies   
  • Strong understanding on designing researches specifically experimental researches
  • Strong understanding and experience on quantitative, qualitative and mixed research methodology.
  • Strong command on data quality control and data analysis
  • Well acquainted with one of the statistical packages (such as SPSS, STATA, and/or similar statistical analysis tool). Knowledge on SPSS is preferred.
  • Very good in report writing and dissemination of research findings to internal teams and external stakeholders.
  • Strong leadership, interpersonal and collaboration skills; proven ability to be flexible in a team-oriented approach
  • Strong hold on building team and own the program  Proven writing skills in English, and Hindi.
  • Experience in working with nonprofit organizations, specifically in child protection. Work experience in prevention of CSA will be preferred.
Educational Qualification A university degree in social sciences, development studies, statistics, public health, demography, economics or related field
Desired Experience 5-10 years of experience
Other desired attributes Ability to work in a small team
Location Mumbai
Salary range 70000 – 90000-plus local travel & Therapeutic reimbursement.

Department: Research, Marketing & Evaluation

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Position Executive Research – Quantitative
Supervisor   Manager- Research & Evaluation (R&E)
Major Deliverables
  • Design, supervise, implement and monitor R&E studies to assess the process and efficacy of the programs/activities implemented by Arpan
  • Properly document, organize and track the study progress
  • Conduct literature reviews on research topics/questions
  • Select pertinent research designs, sampling strategies, data collection procedures, and data management systems.
  • Develop survey tools for research inquiries
  • Develop training modules and train the field investigators/staff collecting data on data collection procedures/protocols
  • Perform field visits to supervise data collection (such as surveys) and ensure high quality data
  • Participate in data collection whenever required
  • Analyse data using appropriate statistical techniques, interpret findings and present them in a clear, concise manner.
  • Write reports and present findings of the studies conducted
  • Assist supervisor in dissemination of studies through offline and online modes
  • Identify strengths and weaknesses in the existing R&E processes, procedures, and propose and implement pertinent solutions
  • Coordinate with internal teams to develop documents required for better planning and monitoring of studies.
  • Identify the RM&E training needs of the program team and other verticals and implement training that meets these needs with the support of the R &E Manager
  • Coach, train, and mentor RM&E associate/s (if required) with the aim of strengthening their technical capacity, exchanging knowledge and providing professional development guidance in conjunction with the R&E Manager
  • Participate in quarterly and annual reviews and other planning meetings
  • Provide technical expertise to internal teams at all levels
  • Other related tasks assigned by the supervisor
Specialized Competencies
  • Strong Research Methodology and Statistics skills essential, like knowledge of experimental and quasi-experimental methods, inferential statistics, sampling techniques etc.
  • Working knowledge of Advanced Excel and of software platforms such as SPSS or STATA, is essential
  • Working knowledge of applications such KOBO or Survey CTO is preferred.
  • Knowledge and experience in RM&E essential e.g. theory of change, logical framework, summative and formative evaluations, impact evaluations, etc.
  • Work experience with non-profit organizations essential
  • Experience working with children is a plus
  • Strong writing skills in English essential and fluency in Hindi and Marathi is preferred
  • Candidate should be a team player and should exhibit good organizational and social skills
  • Should be able to work towards targets and multi-task
  • Willing to traveling to intervention sites within country if required
Minimum Educational Qualification Masters in Development Studies, Sociology, Economics, Population Studies, Social Policy or in a similar subject
Desired Experience 5-6 years of experience in Research, M&E, Population studies, psychology, statistics.
Other desired attributes Ability to work in   collaboration across functions An attitude of continuous learning is important
Location Mumbai
Salary range Will be commensurate with the candidate’s experience and educational qualifications

Department: Research, Marketing & Evaluation

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1. Context Office Boy
2. Organogram Manager HR & ADMIN  |  Office Boy
3. Key Objectives of the Job
  • To provide administrative and logistical support to all teams in the office.
  • To maintain an efficient office environment.
4. Major Deliverables Major responsibilities:

  • To perform work related errands as requested such as going to the bank, CEO home, any other delegated outdoor work.
  • Will be responsible for bank related work like acquiring the bank requisitions statements, getting passbooks updated and any other task as assigned by the Administrative Assistant or Programme Support Manager.
  • To be responsible for the office cleanliness
  • Will be responsible for providing logistical support to the programme teams during training programmes, external workshops etc. as required
  • To Assist in menial office tasks required by the office staff; like photocopying documents, scanning documents, day to day office filing work, delivering files and documents to other staff members, dispatching documents, etc.
  • Inspects and turns on Air Conditioning and Multimedia, and prepares it for use during the meetings in office.
  • Handling incoming calls and other communications.
  • Greeting clients and visitors as needed.
  • Monitoring the use of equipment and supplies within the office- Will be responsible for stock keeping, maintaining the stock register and informing the HR Admin regarding replenishing the required stocks..
  • Will be responsible for coordinating any office repair or décor activities under the supervision of the HR Admin
  • Any other work as assigned by the CEO, Programme Support Manager and the staff of the key programme units.
  • Will be responsible for day to day filing work / binding work of Support Operations team
5. Job Challenge
  • Deliverables must be within the planned time frame.
  • Accuracy of data.
6. Specialized job competencies
  • Knowledge of clerical and administrative procedures.
  • Should be honest, respectful, and trustworthy.
7. Educational Qualification
  • High School Diploma or equivalent with basic computer skills including MS Office
  • Experience in administrative or clerical activities is an added advantage.
8. Mandatory Work Experience 1 to 4 years of working experience. Experience of maintaining excel databases

  • Should have at least 1 year of working experience in a similar role or in a formal office set up.
  • Should be comfortable and well versed with writing, reading and conversing in Hindi. Working knowledge of English will be preferable.
  • Should be able to multitask and communicate accordingly with individuals at various levels of the organization.
9. Other desired attributes
  • Team Player
  • Proactive
  • Work management and prioritizing skills
  • Attention to detail
  • Accuracy & Reliability
  • Flexibility
10. Location Mumbai
11. Salary range Rs.10,000 to Rs. 15,000 per month + local travel reimbursement + Therapeutic reimbursement + training

Department: Support Operations

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1. Context Evidence creation and utilization for prevention of CSA
2. Organogram Manger-Research and Evaluation  |  Research Associate
3. Key Objectives of the Job Hold research operations (Data collection and management) And support in research designing.
4. Major Deliverables The major responsibilities are:

  • Support researchers to pre-testing the study tools
  • Assist researchers for the background work in the development of sampling methodology and others similar requirements
  • Support researchers in training to surveyors for the data collection process
  • Independently handle qualitative and quantitative data collection process and ensure data quality during the process
  • Independently handle some of the standardized studies like Annual retention study or others.
  • Support researchers in managing the literatures and secondary datasets
  • Support other units in providing the literature/data/information search on required topics.
  • Comply with data integrity and confidentiality.
  • Any other responsibility assigned by supervisor
5. Specialized job competencies Required Competencies –

  • Good understanding on research, literature search, data collection and data quality issues
7. Educational Qualification A post graduate in public health /Health Administration/Population studies/anthropology/social work/economics/psychology/similar subjects
8. Desired Experience 1-3 yrs in the relevant field
9. Other desired attributes


  1. Understanding of field management of survey
  2. Practical hand on any statistical software and understand basic principles data handling and data entry skills
  3. Familiarity with MS Office and program data
  4. Understanding on the research design
10. Location Mumbai
11. Salary range INR 25,000-30,000 Per Month

Department: Research, Monitoring and Evaluation

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Supervisor (Reporting person) Manager – Program Monitoring
Major Deliverables
  • Responsible for tracking and updating the key performance indicators of Arpan’s programmes and activities to monitor and examine the progress towards the desired outcomes.
  • Consolidate, analyse, synthesise and disseminate key programmatic insights with the entire organisation monthly, quarterly and annually.
  • Data provisioning for proposals, meetings, consultations or to any internal stakeholders.
  • Design various survey tools, support program team in data collection, data analysis and share findings with teams.
  • Basic understanding of developing a management information system (MIS) for data management.
  • Excellent interpersonal and communication skills with the ability to collaborate and to develop and maintain strong relationships with other teams·
  • Adaptable, flexible, able to take the initiative and prioritise among competing demands.
  • Support manager in building the capacity of other teams in Monitoring and Evaluation.
  • Other related tasks assigned by the supervisor
Skills Essential

  • Advanced excel- Macro, Excel dashboard, VBA, look-up functions.
  • Data visualisation – VBA OR Google data studio OR power BI OR Tableau OR any other data visualisation platform
  • Good data analysis skills.
  • Create survey forms- KOBO OR Survey C.T.O. or Google form OR Survey Monkey OR any other data collection tools.
  • Traveling to intervention sites and within the country if required.
  • Language proficiency- – Hindi, English (reading, writing and typing) and Marathi (reading)


  • Experience working on children protection issues or in an N.G.O./ development sector.
  • Experience in report writing in English.
  • SQL
Educational Qualification  A university degree in Engineering/Economics/ Development Studies/social sciences/Maths or-related subjects
Desired Experience 2-5 years of experience in the field of data management OR analytics,
Other desired attributes Ability to work independently and in a team
Location Mumbai. Mode of work (Hybrid- 3 days in office and two days WFH). This may vary depending on the work requirement.
Salary range 30000-50000 per month +Travel +Therapeutic allowances

Department: Research, Monitoring & Evaluation (R, M&E) 

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