CAREERS

|

Associate Director – People and Culture, Administration and IT

• Build and implement people systems that attract, retain, and develop talent in line with organisational values and growth.
• Ensure effective administration and infrastructure (physical and digital) support across locations.
• Lead and future-proof IT systems to enable secure, efficient, and hybrid ways of working.
• Serve as a key internal enabler, ensuring employees have the tools and support they need to deliver effectively.

1. People (HR) Systems and Practice:

• Implement robust systems for recruitment, onboarding, performance, retention, and exit.
• Ensure timely, fair, and compliant HR processes.
• Partner with leadership on workforce planning and performance management processes.

2. Employee Engagement, Well-being & Culture in Practice:

• Lead structured employee engagement and well-being initiatives.
• Run feedback mechanisms (surveys, check-ins) and act on insights.
• Embed organisational values into HR practices in partnership with Strategy & OD Lead.
• Reinforce inclusive, values-driven workplace behaviours and rituals.

3. Learning & Leadership Development

• Execute L&D plans aligned to team and organisational needs.
• Monitor learning journeys and mandatory trainings completion.
• Facilitate leadership development and capacity building initiatives.

4. Administration and Infrastructure Management:

• Manage facilities, hygiene, procurement, stocks, travel and hotel bookings, across locations.
• Maintain SOPs for quality, cost-effectiveness, and consistency.
• Provide admin for programmes and events.
• Lead infrastructure safety, crisis response, and risk management.

4. IT Systems & Support:

• Ensure reliable and secure IT infrastructure and support.
• Strengthen data privacy, access control, and compliance.
• Promote digital adoption for collaboration, knowledge management, and operational efficiency.
• Future-proof IT systems by staying abreast of tech trends.

6. Internal Enablement & Service Delivery

• Ensure timely access to tools, systems, and support for all employees.
• Set and monitor service standards for HR, Admin, and IT.
• Continuously improve internal systems in collaboration with teams.

• Balancing diverse enabling functions while ensuring operational excellence, compliance, and a consistent people-first approach. The role demands both attention to detail and strategic foresight to ensure internal systems are efficient, responsive, and scalable.

• Strong focus on employee experience, engagement, and well-being.
• Ability to manage administrative operations with efficiency and rigour.
• Service-oriented, collaborative, and responsive in a cross-functional environment.
• Skilled in building trust, facilitating dialogue, especially in sensitive situations.
• Strong negotiation and vendor management skills.

Specialisation in Human Resource Management will be preferred.

• Minimum 15 years of total work experience.
• Minimum 5 years in a strategic leadership role.
• Currently in a leadership role in a non-profit organisation leading Human Resources & Administration.

• Experience in leading learning journeys and leadership development initiatives.
• Working knowledge of IT systems, data security, and digital tools to support hybrid work environments.

(depending on qualification and years of experience)

|

Senior Manager – Monitoring & Evaluation

• Lead the updation and implementation of a robust monitoring, evaluation, accountability, and learning (MEAL) framework for all programs, as well as the theory of change and assessment calendars.
• Ensure alignment of M&E systems with organisational goals, donor requirements, and global best practices in CSA prevention and healing.
• Collate organisational performance information results, indicators, baselines and targets to keep track of the changes and progress attained.
• Evaluate, test and confirm the usefulness of planned and reported performance information in accordance with the identified performance management and reporting framework. 
• Ensure establishment and enrollment of high-quality MIS and generate regular monitoring reports to assess programme efficiency, effectiveness, and scalability.
• Review, analyse, and present findings from monitoring reports and other collected data to identify insights and provide input on programme implementation strategy in quarterly and annual reviews.

2. Evaluation 

• Develop concept notes and methodologies for conducting baseline studies, process reviews, monitoring and evaluation studies including pre-post analysis and impact assessment studies.
• Design and digitise robust data collection tools.
• Creating sampling and assessment methodology and generating high-quality impact reports

3. Data Collection, Analysis, and Reporting

• Design and oversee qualitative and quantitative research methodologies to track program impact.
• Ensure timely and high-quality data collection, analysis, and visualization using tools like SPSS, Stata, Power BI, or other M&E software.
• Prepare impact reports, dashboards, and donor reports showcasing program effectiveness and areas for improvement.

4. Team Management and Team Building:

• Manage a group of managers, assistant managers directly and Senior executives, executives and associates indirectly in terms of M&E deliverables in their respective programme
• Do thorough checks of the deliverables submitted
• Mentor and manage the M&E team, fostering a culture of learning and innovation.
• Train program staff on M&E frameworks, data literacy, and evidence-based storytelling.
• Strengthen M&E integration across program, advocacy, and fundraising efforts.
• Oversee and manage Hiering responsibilities under the function
• Oversees the administrative responsibilities under the function.

• Ethical Considerations: Conducting research and data collection in a sensitive area such as child abuse, ensuring confidentiality and safety of all stakeholders involved.
• Resource Constraints: Balancing the need for high-quality research and evaluations with limited budgets and timeframes.  
• Managing Change and Driving Buy-In: Ensuring organizational-wide acceptance of agile, new-age M&E approaches that integrate digital tools and methodologies to assess reach and impact effectively. Balancing innovation with the need for training and cultural adaptation across teams.

• In-depth knowledge of Research, Evaluation, data analytics and thematic understanding.
• Strong conceptual knowledge of Monitoring and Evaluation principles, methodologies, and best practices.
• Proficiency in data analysis tools (e.g., SPSS, R, STATA, NVivo, or similar).
• Excellent written and verbal communication skills, including presenting complex data to diverse audiences.
• Proven expertise in both quantitative and qualitative research methodologies.
• Strong project management and team leadership skill.

1. Design and implement Monitoring & Evaluation (M&E) systems to generate timely and accurate information. Excellent knowledge of program monitoring and evaluation methods (qualitative and quantitative), including experience developing monitoring and evaluation plans, tools, training materials, reports and summary forms.
2. Excellent quantitative, problem-solving, analytical and statistical analysis skills (including strong Microsoft Excel skills and experience with STATA or SAS).
3. Capacity to synthesize monitoring data into effective presentation of results to help guide recommendations on performance improvement.
4. Capacity to create and manage research designs using

Quantitative or qualitative methodologies with relevant sampling strategies, for in-house research studies.

• Ability to negotiate and achieve consensus with key stakeholders.
• Ability to creatively solve challenging problems in the application of research and evaluation methods without extensive structural or operational support.
• Self-starter who will thrive in a start-up setting by taking ownership and initiative
• Openness to listen, learn and contribute beyond the confines of this role Hard working, detail-oriented, tenacious and systematic.
• Enthusiastic to do whatever it takes willing to take personal accountability for delivery
• Ability to work under pressure, flexible, highly organised and able to prioritize work to meet deadlines.

|

Assistant Manager / Manager – Research and Evaluation

• To provide methodological, research and evidence-based support to Arpan’s Research and Programme evaluation design, implementation, analysis, reporting, and dissemination

• Lead and manage assigned internal and external research projects and evaluation independently
• Design and pilot quantitative, qualitative and mixed method surveys in collaboration with other teams.
• Conduct advanced data analysis using statistical software packages of programme and research data to inform programme design, implementation and strategy.
• Engage with external research agencies to ensure conduct of quality research and follow ethical protocols.
• Perform data quality checks for internal and external research projects.
• Write high quality reports and review internal and external stakeholders’ reports.
• Conduct literature reviews and keep abreast of findings from relevant research.
• Ensure preparation, maintenance and updation of Arpan’s research knowledge databases.
• Undertake other administrative duties related to research projects, such as participating in internal meetings, arranging and coordinating dissemination of research reports, and maintaining research documents.

• Managing both internal and external research projects simultaneously while ensuring quality and timeliness can be challenging.
• Ensuring accuracy and reliability of data from multiple sources, especially when working with external agencies or large-scale surveys.
• Conducting advanced data analysis and deriving meaningful insights, particularly when dealing with complex datasets.
• Ensuring external research partners adhere to high-quality standards, timelines, and ethical protocols.
• Coordinating with programme, communications, and M&E teams to align research with organizational goals while managing differing expectations.

• Demonstrated experience on quantitative methodologies and data analysis using statistical tools (SPSS, STATA, R, NVivo, Survey CTO etc.) is a must.
• Experience in experimental / quasi-experimental research studies (e.g. RCT, RDD, PSM designs) would be an advantage.
• Hands-on experience of overseeing primary data collection, ensuring ethical considerations and child protection protocols.
• Ability to communicate technical topics to internal and external audiences in clear, simple and compelling manner – both verbally and in writing.
• Interpret research findings to inform program strategies, training modules, and government partnership, fundraising efforts.

• Masters’s degree in any developmental, statistical, population studies, with graduate-level coursework on statistics, econometrics, impact evaluation, and economic development.

• Minimum 4 to 5 years of experience in quantitative research in development sector.
• Prefer candidates with exposure to child protection, child sexual abuse and/or similar areas of work.

• Experience conducting literature searches (e.g. through Google Scholar alerts, research circulars, etc) and summarizing complex academic papers and non-academic reports into key findings/talking points in straightforward, non-technical language.
• Predict and oversee risks and deliver on time and to budget.
• Strong power point presentation skills is a requisite.

|

Assistant Manager / Manager – Communications

• Co-develop and implement a communications strategy  aligned with Arpan’s mission and strategic goals.
• Conceptualize, design, and execute public awareness and stakeholder-specific campaigns.
• Create and oversee engaging, consistent content across mass and digital media platforms.
• Ensure timely, high-quality execution of communication plans and initiatives.
• Write, review, and edit content to maintain accuracy, clarity, and impact.
• Lead internal communications efforts to enhance employee engagement and alignment with organizational goals.
• Guide and mentor the team to produce high-quality, relevant designs and content.
• Establish and optimise systems and processes for seamless execution of communication efforts.
• Monitor and analyse communication effectiveness using key metrics.
• Support partnerships and events.

• Navigate complex and sensitive communications on CSA while balancing multiple priorities and working within budget constraints.

• Branding and design sensibility – ability to maintain and enhance Arpan’s brand identity across all communication materials.
• Campaign Strategy and Execution – Proven track record of designing and successfully implementing impactful awareness and engagement campaigns.
• Understanding of the communications and media landscape.
• Digital & Data-Driven Communication – Proficiency in digital platforms, analytics, and campaign strategies to enhance outreach and engagement.
• Results-Oriented Project Management – ability to oversee multiple projects, ensuring successful completion within scope, budget, and timelines, while maintaining high standards of accuracy and quality.
• Strong Communication Skills – Excellent verbal and written communication, with the ability to tailor messaging for diverse audiences.
• Team management.

• Prior experience of working in the social impact space is desirable but not a must.
• Strong interpersonal skills to engage with various stakeholders, including media, NGOs, government agencies, and internal teams.

|

Associate Director – Fundraising

|

Senior Manager – Fundraising

|

Assistant Manager / Manager – Fundraising

• Mobilize financial resources to support Arpan’s programmes and strategic goals.
• Build and nurture relationships with donors and partners across sectors.
• Align fundraising efforts with Arpan’s mission of a world free of Child Sexual Abuse.

1. Execute Arpan’s Fundraising Strategy

• Support the development and implementation of Arpan’s multi-stakeholder fundraising plan.

2. End-to-End Fundraising Process

• Research and identify new funding prospects and opportunities.
• Draft and/or support development of high-quality proposals and grant applications.
• Maintain thorough and up-to-date documentation on donor pitches, proposals, agreements, and records.

3. Donor Management and Engagement

• Manage assigned donor accounts and provide support in managing other key funder relationships.
• Ensure timely, customized, and high-quality donor communication and reporting.
• Coordinate with internal teams to collate relevant data and stories of impact.
• Organize donor field visits and engagement opportunities to deepen partnerships.

4. Insights and Trends

• Stay updated on key trends and developments in the child protection and fundraising ecosystems.
• Bring relevant insights to the team to inform strategy and build stronger donor relationships.

• Navigating the challenge of raising funds for a sensitive and underfunded issue in a competitive landscape, while building sustained donor interest and engagement.

• Excellent storytelling ability to explain Arpan’s mission and journey across a diverse stakeholder set.
• Strong numerical skills and attention to detail (MS Office should be your friend).
• Strong communication skills – written and verbal.
• Excellent interpersonal skills with the ability to build long-term relationships.
• Strong research, coordination, and documentation abilities.
• Commitment to child protection and Arpan’s vision and values.

• Fundraising experience in the development sector is preferred
• Business development experience in the management consulting space or industry can be considered

• Ability to work in a small team
• Ability to handle high-pressure situations and uncertainty

|

Senior Manager – Digital Learning 

|

A/V Editor & Motion Graphics Artist – Digital Learning

• To create and edit videos for Arpan’s digital products 
• To handle the pre-production, production and post-production of all digital projects

• Edit a variety of content projects, including but not limited to online digital courses, social media campaigns, live events, interviews, virtual recording, branded content
• Participate in brainstorming sessions to develop a concept from the ground up
• Understanding the organisational goals and objectives to add innovation to the look and feel of the work
• Highly collaborative with Creative Directors (Project Leads) and Motion Designers 
• Explore and integrate AI tools and techniques to streamline the video editing process, optimize workflows, and introduce innovative design elements. 
• Maintain consistency in editing styles while leveraging AI to enhance visual storytelling, automate tasks, and improve overall efficiency.
• Help determine the technical needs for a shoot, such as lighting, sound, camera set-up, aesthetics
• Perform regular video-editing duties, such as importing and organizing footage; creating projects; colour-grading, sound-mixing, and exporting videos for various formats
• Ensuring project deadlines and quality standards are met for every project.
• Drive the overall creativity of the department forward by bringing new concepts, styles and vision to edits

• To be able to work on a diverse range of project-related digital content in tight timelines
• To be able to use scripts, storyboards, narration audios and design ideas created by Arpan’s digital team to create high-quality digital assests

• Expert knowledge of Adobe Premiere Pro, Adobe After Effects, Adobe Illustrator, Adobe Photoshop
• Advanced knowledge of A/V compression formats and codecs
• Possess a strong foundation in sound design, audio mixing, camera operations, and shooting techniques to enhance video quality and create engaging, high-impact content.
• Strong PC and Mac general computing skills, basic networking and troubleshooting knowledge 
• Excellent multi-tasking and self-management skills
• Highly creative, detail-oriented and deadline-driven

|

Sr. Counsellor – Healing Services

• Providing psycho-therapeutic services to children and adults survivors of sexual abuse
• Providing psycho- therapeutic services to children in Institutional setting.
• Maintaining the client data base and documentation of all cases in the organizational formats and submitting monthly updates to the Coordinator.
• Conducting group sessions on mental health topics like self-care, awareness sessions and trainings on the issue with various stakeholders.
• Supporting the Counsellors in case work.
• Assisting Coordinators and Managers in Team related tasks and reports.
• Conducting trainings relevant to Mental Health and Child Sexual Abuse.

• Therapeutic knowledge and trauma informed
• Critical thinking       
• Good Communication Skills        
• Good Documentation Skills       
• Openness to learning       
• Ethical understanding of therapy and practices

• 2+ years of experience in direct psychotherapeutic interventions with client.
• Preferred experience of working with cases of child protection.
• Should be a stickler for detail and process adherence.

| 

Office Boy

• To provide administrative and logistical support to all teams in the office.  
• To maintain an efficient office environment.

• To perform work related errands as requested such as going to the bank, CEO home, any other delegated outdoor work.  
• Will be responsible for bank related work like acquiring the bank requisitions statements, getting passbooks updated and any other task as assigned by the Administrative Assistant or Programme Support Manager. 
• To be responsible for the office cleanliness 
• Will be responsible for providing logistical support to the programme teams during training programmes, external workshops etc. as required 
• To Assist in menial office tasks required by the office staff; like photocopying documents, scanning documents, day to day office filing work, delivering files and documents to other staff members, dispatching documents, etc. 
• Inspects and turns on Air Conditioning and Multimedia, and prepares it for use during the meetings in office. 
• Handling incoming calls and other communications. 
• Greeting clients and visitors as needed. 
• Monitoring the use of equipment and supplies within the office Will be responsible for stock keeping, maintaining the stock register and informing the HR Admin regarding replenishing the required stocks.. 
• Will be responsible for coordinating any office repair or décor activities under the supervision of the HR Admin 
• Any other work as assigned by the CEO, Programme Support Manager and the staff of the key programme units. 
• Will be responsible for day to day filing work / binding work of Support Operations team

• Deliverables must be within the planned time frame.
• Accuracy of data.

• Knowledge of clerical and administrative procedures.
• Should be honest, respectful, and trustworthy.

• High School Diploma or equivalent with basic computer skills including MS Office 
• Experience in administrative or clerical activities is an added advantage.

• Should have at least 1 year of working experience in a similar role or in a formal office set up. 
• Should be comfortable and well versed with writing, reading and conversing in Hindi. Working knowledge of English will be preferable.
• Should be able to multitask and communicate accordingly with individuals at various levels of the organization.

• Team Player 
• Proactive 
• Work management and prioritizing skills 
• Attention to detail 
• Accuracy & Reliability 
• Flexibility